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OrdersHub is a mobile platform that enables customers to request service when needed
Customers can request service without moving from the comfort of their location.
With OrdersHub guests know that their service request is always acknowledged and that they will be assisted immediately.
OrdersHub enables service staff in real-time to know when and where a service request is generated.
The back-end reporting module provides additional information to management enabling them to organize staff to efficiently around peak locations and times. Clients willing to share contact details can do so on the OrdersHub platform. Unaswered requests will trigger alerts to notify management and other service staff to provide additional assistance
Increased customer satisfaction with:
An easy to use, stress-free, solution to request service
Faster response times
Receipt of acknowledgement of service requests
Ability to rate staff
No need to search for employees when in need of service
Peaceful experiences without being interrupted by staff asking if clients are in need of service
Increased satisfaction to your business:
Staff now have an ability to determine which customers need service and where they are located
Management can review data to determine peak days and locations and plan additional staff hires if needed
Data reporting enables management to identify staff with slower response times, for retraining
Unanswered requests trigger automated alerts that notify other staff and management to help out over whelmed colleagues
Touchpoint to obtain client contact details for further marketing purposes
Very low maintenance and up-keep cost
Make the switch start a free RequestAnytime™ trial